Booking terms & conditions

Please ensure you read the following carefully as upon booking an appointment you automatically agree to the terms & conditions listed below.

  • We require a non-refundable booking fee to secure any and all appointments.

  • We request a non-refundable booking fee of £20 per hour booked , so a two hour appointment would require a £40 booking fee, 3 hours would need £60 and so on.

  • Your non-refundable booking fee will be deducted from the total to pay on the day of your appointment.

  • Booking fees are not refundable, however if we're given at least 72 hours notice we will transfer your booking fee to a new date should you need to re arrange your appointment. 

  • ​If given at least 72 hours notice we can move your appointment once, however if you cancel this appointment again we require a new booking fee.

  • Failure to attend your appointment will result in losing your booking fee and you will be asked to pay in full upon making any subsequent bookings.

  • Arriving to your appointment more than 15 minutes late may result in your appointment being cancelled & the loss of your booking fee

  • Arriving to your appointment under the influence of drugs or alcohol will result in your appointment being cancelled & the loss of your booking fee.

  • we need to see valid photo ID for anyone being tattooed or pierced, failure to provide ID will result in your appointment being cancelled and the loss of your booking fee.